Frances Novillo is the Lead Chaplain for Watford Town Centre Chaplaincy and joined the team in the summer of 2018. Frances provides chaplaincy to the staff of the intu shopping centre, co-ordinates our volunteers, and runs the charity.

Frances came to Watford Town Centre Chaplaincy from working as a chaplain for Hertfordshire Police and at Luton & Dunstable Hospital, having previously spent 20 years in parish ministry leading music and worship in churches, cathedrals, schools, and at conferences, working ecumenically, based in Roman Catholic churches.  Frances has an MA in Psychology of Religion from the University of London, where her studies included spiritual care for the suicidal, burn-out in ministry, attachment, mental health and faith. She is currently training to qualify as a Pastoral Supervisor.

Please contact Frances if you are interested in volunteering as a Street Angel or a Chaplain, would like her to come and speak at your church or if you are involved with a local business and would like to know more about how Watford Town Centre Chaplaincy may help you.

Frances’ email address is

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